Issues

Please note this page is the community support for the free trial and does not guarantee timely response
Support requests for paid accounts should be reported through Azure support

  • How to download all the detected faces?

    Hi, How to download all the faces that are detected and grouped together? Thanks!!

    Status: Proposed | Reported by Hidden Tue, 05 Mar 2019 10:58:07 GMT
  • "audioEffects" is always empty

    "audioEffects" is always empty for vedio. Even if it can be recognized occasionally, only one sound effect or one fragment can be identified once in a while.

    Status: Proposed | Reported by Hidden Fri, 01 Mar 2019 05:27:47 GMT
  • "emotions" is very different from human judgment.

    I'm always confused about the results given by "emotions". Compared with the sample videos, I found that the video indexer may be less accurate in judging Chinese emotions. An exaggerated facial expression will be identified as a positive emotion, which may actually be that just the pronunciation of the word needs, or speak angrily, or awkwardly. Gentle smile can also be identified as negative emotions....By the way, It can only identify a few fragments, Most of the time it can't judge emotions. For example, this vedio have 14 emotions fragment, 8 of them was different from human judgment. (you can find the vedio on:https://www.youtube.com/watch?v=RiG-0lZ60IQ&t=99s)

    Status: Proposed | Reported by Hidden Fri, 01 Mar 2019 05:19:29 GMT
  • Chinese is recognized as English

    Hello! When trying to upload video in Chinese, when the language property is set to auto detect, the detected language is always English.Would you like to explain the requirements for auto detect in the description document or on the web page? Thanks!

    Status: Proposed | Reported by Hidden Fri, 01 Mar 2019 03:20:48 GMT
  • Gender Identification error in "labels"

    When a woman puts on a hat and completely covers her hair, it give her a "labels"="man". vedio from:http://mirror.aarnet.edu.au/pub/TED-talks/911Mothers_2010W-480p.mp4

    Status: Proposed | Reported by Hidden Fri, 01 Mar 2019 03:14:37 GMT
  • It seems that "emotion" and "emotion" are likely to be empty for black and white videos.

    I use two black and white video which full of emotions to test. However, "emotions" and "sentiments" of videos are empty. (you can find these vedio on https://www.youtube.com/results?search_query=The+7+basic+emotions and https://www.youtube.com/watch?v=tiicx0d7yBg)

    Status: Proposed | Reported by Hidden Fri, 01 Mar 2019 02:32:11 GMT
  • More than 50% the famous brands cannot be identified:

    More than half of the famous brands in the vedio cannot be identified: A total of 55 brands, 26 brands identified,29 brands unrecognized: 29 unrecognized brands: apple, firrfox, starbucks, disney, nokia, lego, twitter, volkswagen, snapchat, playboy, KFC, discovery, burger king, adidas, shell, ikea, nestle, pepsi, AT&T, FedEx, GE, heineken, mazda, lay's,Instagram, Procter & Gamble, IBM, xerox, nike (6 recognized brands which only show in the beginning segment:Marks & Spencer,Sainsbury's,MasterCard,Tesco,Sony,Barclays) this vedio come fromn: https://www.youtube.com/watch?v=Q24rsOvrC8I also,the results form json "sentiments" were strange. 3 "sentiments" in total, 2 of them were wrong. like the "sentiments" in json,"id":0 should be "Positive" instead of "Negative",and "id":2 should be "Neutral" instead of "Positive".

    Status: Proposed | Reported by Hidden Fri, 01 Mar 2019 02:21:53 GMT
  • Video Indexer can't connect to your Azure Media Services account

    Hi, When I was trying to connect the video indexer API with my Azure Media Services account, I am getting the below response "Video Indexer can't connect to your Azure Media Services account". Attached is the screen shot. Can you please help on this? Thanks, Dheeraj.

    Status: Proposed | Reported by Hidden Thu, 28 Feb 2019 15:31:14 GMT
  • Indexing portuguese videos fail

    Hi, videos in portuguese language can generally not be indexed and fail.

    Status: Proposed | Reported by Hidden Wed, 20 Feb 2019 11:12:35 GMT
  • Filter required word

    how to highlight the given word

    Status: Proposed | Reported by Hidden Tue, 19 Feb 2019 06:26:25 GMT

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