Issues

Please note this page is the community support for the free trial and does not guarantee timely response
Support requests for paid accounts should be reported through Azure support

  • Greek Support

    Do you have any plans for support of greek language?

    Status: Proposed | Reported by Hidden Sat, 15 Jun 2019 18:02:07 GMT
  • Cost of operations API

    Hello , i want to ask if i hit many times on opration API's like "Get Video Captions" or "Get Video Insights Widget" with any language, if the cost increased or not?

    Status: Proposed | Reported by Hidden Mon, 03 Jun 2019 09:14:43 GMT
  • indexing stopped at 94%

    now since indexing stopped no more video can be uploaded not it is getting deleted.

    Status: Proposed | Reported by Hidden Thu, 30 May 2019 19:51:29 GMT
  • How to get list of topics ?

    I'm currently building an search engine and one of the things that i am doing is the capacibility of filtering results by topic. How do i get the list of all topics available on the Video Indexer ? I need them to categorize my media.

    Status: Proposed | Reported by Hidden Mon, 27 May 2019 19:45:03 GMT
  • Topics available only in english language

    I uploaded a video and configured the source language as pt-BR and noticed that the topics is coming only in english and it would be really wonderfull if it's coming in the same language that i have specified in the configuration.

    Status: Proposed | Reported by Hidden Thu, 23 May 2019 13:23:22 GMT
  • insight widget with “Timeline” (transcript) as default view

    Is it technically possible to change the insight widget default view so it opens with the “Timeline” (transcript) shown rather than “Insights” ?

    Status: Proposed | Reported by Hidden Fri, 17 May 2019 15:42:42 GMT
  • Timeline changes are not saved

    Hi, in AMS VideoIndexer in the timeline the text is edited and loading info is no longer displayed so it should be saved, when I then close the EditMode the edited text is gone and the original text is there again. If I don't end the EditMOde directly but first switch to the tab Insights and then back to TimeLine and then end the EditMode the text will be saved. Also when editing many rows and there is an issue that when one row save is finish it reset the editing from my current row that is not yet saved. location is northeurope, account id is d94adfac-1845-4c5d-88ed-44c8b3154c3e thx

    Status: Proposed | Reported by Hidden Wed, 15 May 2019 13:44:23 GMT
  • Upload video API

    I have been using the VI API using a C# console application. In the past I have been able to upload 5-10 videos each night by looping through a list that was created by our users. Starting last night, I appears that I am only able to upload one video at a time. That video needs to be fully indexed before I am able to upload the second video. Otherwise I am getting this error: Error: 429 Rate limit is exceeded. Try again in 2 seconds.

    Status: Proposed | Reported by Hidden Tue, 14 May 2019 22:36:21 GMT
  • Unable to generate Access Token

    I Have create the authorization, but when trying to execute the API it gives error. Tried with both PRimary and Secondary Key Pragma: no-cache Strict-Transport-Security: max-age=31536000 X-Content-Type-Options: nosniff x-ms-request-id: 45ea3046-5d86-4d65-bf34-bed195e3a9ac Request-Context: appId=cid-v1:c13c4029-b9c4-48d1-a23a-86b440ab35d4 Cache-Control: no-cache Date: Wed, 08 May 2019 12:04:35 GMT WWW-Authenticate: Bearer X-Powered-By: ASP.NET Content-Length: 78 Content-Type: application/json; charset=utf-8 Expires: -1 { "ErrorType": "USER_NOT_REGISTERED", "Message": "User is not registered to APIM" }

    Status: Proposed | Reported by Hidden Wed, 08 May 2019 12:07:54 GMT
  • Hebrew support

    do you have plan to add Hebrew support in the near future?

    Status: Proposed | Reported by Hidden Tue, 07 May 2019 08:26:47 GMT

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