Urgent - Can't view any file using the video indexer, also for old files

We encounter a new issue today, videos that worked for us aren't working anymore. When trying to open an embeded link: https://ne.videoindexer.ai/embed/player/819905eb-fa63-41e7-872b-d4ecb62426ac/535b8e5f9e can't view the file, there is an error in your code: embed.external.lib.dep.js:1925 Error: [$injector:unpr] http://errors.angularjs.org/1.5.3/$injector/unpr?p0=MediaServiceProvider%20%3C-%20MediaService%20%3C-%20PlayerDirectiveCtrl at embed.external.lib.dep.js:1815 at embed.external.lib.dep.js:1852 at Object.d [as get] (embed.external.lib.dep.js:1849) at embed.external.lib.dep.js:1852 at d (embed.external.lib.dep.js:1849) at e (embed.external.lib.dep.js:1850) at Object.invoke (embed.external.lib.dep.js:1850) at S.instance (embed.external.lib.dep.js:1897) at n (embed.external.lib.dep.js:1873) at embed.external.lib.dep.js:1884

Comments

  •  
    Hi, We are aware of this issue and are activly working on a fix. the fix should be fully deployed in a few hours. Thanks, Uri
    Posted by Hidden Sun, 18 Nov 2018 13:34:49 GMT
  •  
    The issue was resolved. Sorry for the inconvinience Ori Video Indexer Team
    Posted by Hidden Sun, 18 Nov 2018 13:42:31 GMT
  •  
    Thank you for the quick response!
    Posted by Hidden Sun, 18 Nov 2018 13:44:33 GMT


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