Video stuck indexing

I have one video that was uploaded using the Upload Video API. It was uploaded using the videoUrl parameter. It has been stuck at 5% for three days. I cannot re-index it or delete it at this point. Has anyone else had this issue, and if so, how do you remove the video?

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  •  
    Hi! Thanks for reaching out. When a video is getting stuck on the indexing process, there is an option to delete or reindex the video when hovering with the mouse over the item. Please try one of the options. In case you can't see any of the options, let us know. Attached a screenshot for example.
    Posted by Hidden Tue, 26 Mar 2019 06:58:48 GMT
  •  
    Hello, thank you for your response. Yes this is what I have done in the past. The delete option is not available and when I try to re-index, it does nothing.
    Posted by Hidden Tue, 26 Mar 2019 15:38:28 GMT


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