Problem with invitation to another account

I am trying to access another account that I have been invited to but I receive this error "There was an error inviting you to account" xxx. Is this a problem due to it being trial accounts?

Comments

  •  
    Hi, this is sometimes caused by inviting someone by an alias and not the real email address (for example, John.Doe@company.com instead of johnd@company.com). If this is not the case, please contact us at visupport@microsoft.com and provide your account id and the email address you invited.
    Posted by Hidden Fri, 12 Apr 2019 17:59:45 GMT


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