Error, Difference between Audio and video

We are implementing video Indexer in a project of the Inter-American Development Bank. But we have encountered a problem and that is that when uploading a video and playing it on video Indexer we are showing a delay between the video and the audio


    Hi, Does the problem occur for all videos you are uploading, or for a specific file? Which browser are you using to access the Video Indexer portal? Please contact us at so we can take a closer look.
    Posted by Hidden Tue, 24 Sep 2019 08:20:46 GMT
    Hi, We have an open issue around miss alignment between the closed caption and speech. This issue is being attended and expected to be improved in Dec - Jan timeframe (depending on the region). We will update once it is deployed in the Video Indexer release notes:
    Posted by Hidden Sat, 23 Nov 2019 09:47:49 GMT

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