We keep getting 500 Internal Server Error without description

500 Internal Server Error` response: {"ErrorType":"GENERAL","Message":"Trace id: 'a168205c-18f4-4efc-8dee-ce2af4abf0b4'."}

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  •  
    We found a bug within the GetVideoCaption api when invoking with csv format. It's handled as we speak. ETA for rolling out a fix: mid next week.
    Posted by Hidden Wed, 26 Feb 2020 16:08:59 GMT
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    please i have this issue when trying to send image to the person i created please i will need your assistant
    Posted by Hidden Sun, 01 Mar 2020 08:59:14 GMT
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    The bug resolved and rolled out to production. Please try again and let us know if you expirience any issues.
    Posted by Hidden Tue, 03 Mar 2020 10:13:25 GMT
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    It's working perfectly now, thanks for the update!
    Posted by Hidden Tue, 03 Mar 2020 10:38:53 GMT


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