Files larger than 100 MB uploaded as bytes through the API fail to process

Uploading files larger than 100 MB as bytes through the API are failing to process. If we upload the same files through the web UI they process fine. We have tried multiples files and we are seeing the same results.

Comments

  •  
    We do not recommend using the byte array option for large files. The best approach for you is to upload the file to a blob storage and provide the url to the file there, this is a much more reliable and scalable approach. For more information regarding uploading limitation - https://docs.microsoft.com/en-us/azure/media-services/video-indexer/upload-index-videos#uploading-considerations-and-limitations
    Posted by Hidden Thu, 29 Oct 2020 09:12:50 GMT
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    That post specifically states files larger than 2GB. None of our files are over 300 MB and they are still not processing correctly. Using blob storage requires us to setup an additional integration and that’s not an option at this time. The URL option can't be used because our URLs require query strings for authorization and Video Indexer can't support the query strings.
    Posted by Hidden Thu, 29 Oct 2020 10:35:15 GMT
  •  
    We are not able to reproduce. You can open a support request.
    Posted by Hidden Sun, 01 Nov 2020 10:51:50 GMT


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